3E BILLING SPECIALIST - GLOBAL LAW FIRM!
Legal Billers with 3E experience – we are looking for you! R & W Group has a stellar law firm client in need of either a Billing Specialist or Senior Billing Specialist, depending on years of experience. This is a hybrid role with the opportunity to work two (2) days a week from home after the first 90 days of onboarding.
This crucial position assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing/Sr. Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. S/he acts as the billing advisor to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing/Sr. Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.
Duties and Responsibilities:
Perform daily activities of the billing function in support of Partners and Clients. This includes but is not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates and running client reports at the request of the Partners and Attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement.
Ensure electronic invoices are processed accurately and efficiently. Timely resolve any rejections or reductions of electronic invoices.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters. Provide excellent client service to our attorneys, clients and other Firm personnel.
Collaborates effectively with others within the billing team, finance team and other firm groups and departments.
Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.).
Assist with training and mentoring of new employees and less experienced billing staff. Effectively utilizes billing assistants to create efficiencies within the billing department.
Successfully manages the billing operations of the Firm’s largest and most complex client relationships, involving very intricate billing arrangements; acts in an advisory capacity to their attorneys on billing matters.
Administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances).
Other duties as assigned.
Education and/or Experience:
A minimum of five years of billing experience for the Senior Billing Specialist, or two years for the Billing Specialist
Advanced knowledge of Microsoft Word, Excel, and PowerPoint with the ability to use advanced Excel features
Strong written and verbal communication skills
Excellent customer service orientation
Bachelors degree in accounting, finance, or other relevant field
Previous experience at a law firm or other professional services firm
Experience with 3E, ebilling HUB and ebilling vendor sites
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities