Billing & Intake Compliance Administrator
R & W Group has a great opening for a Billing & Intake Compliance Administrator with an excellent large law firm in DC! This role is perfect for someone with 7+ years of legal billing experience in a large law firm environment looking to expand their wings and take on greater responsibility. The position is responsible for reviewing all Outside Counsel Guidelines (OCG's) for compliance, reviewing all new client and matters, confirming and entering all rates, cost exceptions and coordinating review of exception rates with Partners in a timely and accurate fashion. The Billing & Intake Compliance Administrator should provide excellent customer service while completing daily tasks. This is accomplished by promptly and accurately communicating with attorneys, secretaries, team members and clients. The Billing & Intake Compliance Administrator should communicate regularly with the Billing Manager and Conflicts Manager concerning all respective functions of his/her daily responsibilities.
Determine appropriate rates to use on client and/or matter to ensure they are consistent with engagement letters or previously negotiated agreements
Respond to routine questions and provide information regarding rates, including detailed spreadsheets as requested.
Make approved changes to timekeeper rates throughout the year and revalue time if necessary
Enter cost exception rates based on OCG's or approved attorney agreements
Track and enter insurance information for new matters (i.e. deductible, claim number, claim handler, insurance rates vs. client rates)
Manage yearly exception rate review process with Partners
Maintain the filing of rates electronically
Engagement Letters and Outside Counsel Guidelines
Carefully review engagement letters and OCG's for compliance with Firm requirements and ensure any variations have been addressed and approved
Distribute OCG's to key Firmwide reviewers and coordinate review by all parties, including confirming required changes as necessary.
Prepare summary of OCG's, distribute to Partner, file in iManage and add notes to accounting system
Develop procedures for ensuring adherence to OCG's
Provide training on OCG's as needed to timekeepers and staff to ensure compliance
Track engagement letters for lateral Partners
Be familiar with e-billing processes
Use independent judgment and discretion to resolve issues
Assist with other duties and special projects as assigned by the Billing Manager and/or Conflicts Manager
Ability to work overtime as needed
EDUCATION AND TRAINING
BA in accounting or business related field with applicable accounting courses preferred
Minimum of 7 years of legal billing experience required with a thorough understanding of the billing rate hierarchy and client/matter maintenance
Exceptional communication and interpersonal skills, strong customer service, excellent project management skills, ability to multi-task effectively, excellent judgment, maturity and trustworthiness
Ability to organize high volumes of workflow, work independently, make decisions and solve problems
Ability to effectively communicate both verbally and in writing with a variety of customers (lawyers, clients, secretaries and staff)
Proficiency in Excel and Word
Familiar with Intapp
iManage or similar document management software
Integrated accounting package (such as Elite) software is preferred
If you are an experienced legal biller with experience using Elite billing software and can successfully communicate with attorneys and navigate law firm clients/matters/bills, then this job is for you! Apply with your resume at www.r-wgroup.com.